Virtual Servers - FAQ
Frequently asked questions. If you can't find your answer here, just contact us.
- What is virtual private server?
- How much I will pay?
- How can I pay?
- How many domains can be hosted on my virtual server?
- How I can add new domain, edit current services and/or install additional software?
- What is the difference between virtual shared account, virtual private server and dedicated servers?
- Is there a way to track the traffic?
- How does the control panel works? Is my virtual server managed?
- Can you transfer my content from another host?
- What about connection? Is it shared or premium?
- What else do I need to know?
Q: What is virtual private server?
A: Virtual private server means that you can create special account on a strong server for your purposes. The main advantage of virtual private server is that you are not shared with other customers and you have all capabilities of full dedicated server, including full root access, control panel, etc. Another advantage is that it's for very low price with comparing of full dedicated server!
Q: How much I will pay?
A: It depends on selected private server type. If you need to help with choosing of the right server or you want custom private server, just contact us.
Q: How can I pay?
A: We accept all major Credit Cards, PayPal, Paxum, Payoneer, AlertPay, Western Union, Bank Wire Transfer and Checks.
Q: How many domains can be hosted on my virtual server?
A: Unlimited! You can host unlimited domains/subdomains/databases on your private server. You can do anything on the server.
Q: How I can add new domain, edit current services and/or install additional software?
A: Many things can be done in the control panel (our Admin Web Admin, DirectAdmin or cPanel). The rest can be done by us - we can install anything you may need within 24 hours for free. It include scripts, special libraries, special system settings, etc. You can be sure that all scripts based on Linux will work on your virtual private server.
Q: What is the difference between virtual shared account, virtual private server and dedicated servers?
A: On virtual plan you don't need to buy anything in advance (e.g. hardware) so you can start very easily. Only negative is that you are on same server as a few other customers (shared). On virtual private server you have own server space, specially created and assigned just to you. You have capabilities of a dedicated server, but for price of virtual shared account. If you decide to take own dedicated server, it means that you are alone on this server.
Q: Is there a way to track the traffic?
A: Yes, you have detailed transfer statistics in the control panel. We can also install 3rd stats applications like Webalizer or AWstats.
Q: How does the control panel works? Is my virtual server managed?
A: It's very easy. You will get login details to the control panel where you can set all things you may need. Domain/e-mail management, custom apache settings, traffic stats, DNS settings and much more. You can select between our panel, DirectAdmin or cPanel. All the rest which is not in the control panel is managed by us and it's included in the price of private server. You don't need to know anything about server managing, it's our job!
Q: Can you transfer my content from another host?
A: Yes! We can transfer your domains from server to server directly. It's fast, easy, free and without any downtime. Complicated scripts, databases, etc. are included.
Q: What about connection? Is it shared or premium?
A: We never use shared connectivity for private servers. It's not shared with anyone, so you can reach full amount of bandwidth/port at anytime and your virtual server will never slow down. We consider reselling of shared network as a dirty trick and never do this.
Q: What else do I need to know?
A: Now you should know all you need to know: about our services, prices, our advantages. If you decide to use our services, create account here. If you need to know anything else, don't hesitate to contact us!