Virtual Plans - FAQ
Frequently asked questions. If you can't find your answer here, just contact us.
- What is virtual hosting?
- How much I will pay?
- How can I pay?
- Can I get custom plan/price from you?
- How many domains can be hosted under one account?
- Can I use International domain names?
- I don't have a domain name yet. What can you do for me?
- Can I get limited free account, e.g. for testing purposes?
- What is the difference between virtual accounts and dedicated servers?
- I need to know your DNS and other technical information. Where is it?
- Is there a way to track the traffic?
- How does the control panel work?
- How can I use the webmaster referral program?
- Can you transfer my domain(s) from another host?
- What if I'll need to upgrade my plan or to dedicated server?
- What about EU vs US location? Is it possible and is there any difference?
- Why we don't offer unlimited traffic?
- What else do I need to know?
Q: What is virtual hosting?
A: Virtual (shared) hosting means that you can place your web site on our web servers, and present it on the Internet with your own unique domain name, such as www.yourname.com. This is a cheap and effective alternative for hosting of your own web site without the expenses of purchasing and maintaining of your own server. Our hosting environment gives you all you need - you just put your files on our server. Your account can be ready within a few minutes! Just select the right plan here.
Q: How much I will pay?
A: It depends on selected package. The minimum is $2.59 for the smallest plan, and the maximum is $100 for the biggest plan. Just select the right plan here. If you need help to choose the right plan, just contact us.
Q: How can I pay?
A: We accept all major credit cards, PayPal, Paxum, Payoneer, AlertPay.
Q: Can I get custom plan/price from you?
A: Yes of course, you can get custom plan. Just contact us, and give us your requirements.
Q: How many domains can be hosted under one account?
A: Unlimited! You can host unlimited domains/subdomains with all our plans.
Q: Can I use International domain names?
A: Yes, definitely.
Q: I don't have a domain name yet. What can you do for me?
A: We can register any domain for you, just let us know. It's fast and easy.
Q: Can I get limited free account, e.g. for testing purposes?
A: Yes, not a problem. Just contact us.
Q: What is the difference between virtual accounts and dedicated servers?
A: On virtual plan you don't need to buy anything in advance (e.g. hardware) so you can start very easily. The difference is that you are on same server as a few other customers. Athough we do not overload our servers, so there isn't any problem with this type of account. If you decide to take own dedicated server, it means that you are alone on this server.
Q: I need to know your DNS and other technical information. Where is it?
A: Just check our technical info here. All other reuired tech info is available in the control panel.
Q: Is there a way to track the traffic?
A: Yes, you have detailed transfer statistics in the control panel. We can also install 3rd stats applications like Webalizer or AWstats for free.
Q: How does the control panel work?
A: It's very easy. You will get login details to the control panel, and there you can setup all data you need. It include domain/e-mail management, custom apache settings, traffic stats, DNS settings and much more.
Q: How can I use the webmaster referral program?
A: We currently offer two basic types of cooperation with us. The first one - referral system - is for our members only. If you promote our site, then you receive big discounts. More in the control panel or here. If you are not our member yet, or you are just interested in real money, you can promote our hosting, and earn easy cash. We'll pay you for each webmaster you send us who does signup! More about reselling is here.
Q: Can you transfer my domain(s) from another host?
A: Yes! We can transfer your domains from another server to our server. It's fast, easy, without any downtime, and it's for free. Complicated scripts, databases, etc. are included.
Q: What if I'll need to upgrade my plan or to dedicated server?
A: You can upgrade or downgrade at anytime, even in middle of the month. It can be done within 5 minutes and it's very easy, no downtimes. You can also upgrade to any dedicated server. In this case, we can switch all your content for free of charge. This is also without any downtime.
Q: What about EU vs US location? Is it possible and is there any difference?
A: Yes, we are presented in the United States as well as in Europe. There is no difference, both locations have top notch, multihomed connection. If you are US based and you have US customers, you can select US location. If you have EU customers or you have e.g. problems with US 2257 Regulations, you can select EU. It's easy and very useful. Of course, there may be little difference in the speed, but it's just a thing of miliseconds, imperceptible by human eye. Asia will be available soon.
Q: Why we don't offer unlimited traffic?
A: A few ultra-low cost hosting companies offer unlimited traffic, but we don't. "Unlimited" traffic is a fake, as nothing on the Internet is unlimited. With us, you exactly know what you are paying for and what you get for your money.
Q: What else do I need to know?
A: Now you should know all you need to know: about our services, prices, our advantages. If you decide to use our services, create an account here. If you need to know anything else, don't hesitate to contact us!