Dedicated Servers - FAQ
Frequently asked questions. If you can't find your answer here, just contact us.
- What is dedicated server?
- How much I will pay?
- How can I pay?
- Can I get custom server or traffic from you?
- How many domains can be hosted on my server?
- How I can add new domain, edit current services and/or install additional software?
- Can I get free account, e.g. for testing purposes?
- What is the difference between virtual accounts and dedicated servers?
- I need to know your DNS and other technical information. Where is it?
- Is there a way to track the traffic?
- How does the control panel works? Is my server managed?
- How can I use the webmaster referral program?
- Can you transfer my content from another host?
- What about connection? Is it shared or premium?
- What about EU vs US location? Is it possible and is there any difference?
- Why we don't offer unlimited traffic?
- What else do I need to know?
Q: What is dedicated server?
A: Dedicated hosting means that you can rent our server(s) and our connection for your purposes. The main advantage of dedicated hosting is that you are not shared with other customers. Dedicated servers is a good choice for webmasters with high transfers. You can get own web control panel, so you can control your server with it.
Q: How much I will pay?
A: It depends on selected server and it's traffic. If you need to help with choosing of the right server, just contact us.
Q: How can I pay?
A: We accept all major Credit Cards, PayPal, Paxum, Payoneer, AlertPay, Western Union, Bank Wire Transfer and Checks.
Q: Can I get custom server/traffic from you?
A: Yes of course, you can get custom server (hardware) or any bandwidth plan. Just contact us and give us your requirements or specifications.
Q: How many domains can be hosted on my server?
A: Unlimited! You can host unlimited domains/subdomains on your server. You can do anything on the server.
Q: How I can add new domain, edit current services and/or install additional required libraries?
A: Many things can be done in the control panel (our Admin Web Admin or DirectAdmin). The rest can be done by us - we can install anything you may need within 24 hours for free. It include scripts, special libraries, special system settings, etc. You can be sure that all scripts based on Linux will work on your server.
Q: Can I get free account, e.g. for testing purposes?
A: Yes, not a problem. Just contact us.
Q: What is the difference between virtual accounts and dedicated servers?
A: On virtual plan you don't need to buy anything in advance (e.g. hardware) so you can start very easily. Only negative is that you are on same server as a few other customers. But we do not overload our servers, so there shouldn't be any problem with this account. If you decide to take own dedicated server, it means that you are alone on this server.
Q: I need to know your DNS and other technical information. Where is it?
A: Just check our technical info here or just contact us.
Q: Is there a way to track the traffic?
A: Yes, you have detailed transfer statistics in the control panel. We can also install 3rd stats applications like Webalizer or AWstats.
Q: How does the control panel works? Is my server managed?
A: It's very easy. You will get login details to our control panel and you can setup all you may need there. Domain/e-mail management, custom apache settings, traffic stats, DNS settings and much more. You can select between our panel or DirectAdmin (the best control panel on the market). All the rest which is not in the control panel is managed by us and it's included in the price of the server. You don't need to know anything about server managing, it's our job!
Q: How can I use the webmaster referral program?
A: You can promote our hosting and earn easy cash. We'll pay you for each webmaster you send us and he do signup! More about reselling is here.
Q: Can you transfer my content from another host?
A: Yes! We can transfer your domains from server to server directly. It's fast, easy, free and without any downtime. Complicated scripts, databases, etc. are included.
Q: What about connection? Is it shared or premium?
A: We never use shared connectivity for dedicated servers. If you'll buy 20Mbps server, you will get full 20Mbps of our Premium bandwidth. It's not shared with anyone, so you can reach full 20Mbps at anytime and your server will never slow down. We consider reselling of shared network as a dirty trick and never do this.
Q: What about EU vs US location? Is it possible and is there any difference?
A: Yes, we are presented in the United States as well as in Europe. There is no difference, both locations have top notch, multihomed connection. If you are US based and you have US customers, you can select US location. If you have EU customers or you have e.g. problems with US 2257 Regulations, you can select EU. It's easy and very useful. Of course, there may be little difference in the speed, but it's just a thing of miliseconds, imperceptible by human eye. Asia will be available soon.
Q: Why we don't offer unlimited traffic?
A: A few ultra-low cost hosting companies offer unlimited traffic, but we don't. "Unlimited" traffic is a fake, as nothing on the Internet is unlimited. With us, you exactly know what you are paying for and what you get for your money.
Q: What else do I need to know?
A: Now you should know all you need to know: about our services, prices, our advantages. If you decide to use our services, create account here. If you need to know anything else, don't hesitate to contact us!